FAQ
Legacy 32 Legacy 40 Legacy 48 Legacy 80
Legacy 32
Legacy 40
Legacy 48
Legacy 80
What happened to Juicebar?
JuiceBar has closed its doors, but we want to reassure you that G9EV is here to ensure seamless service for your JuiceBar units. G9EV has stepped in to take over operations and we are fully committed to providing you with efficient charging solutions and support for your existing JuiceBar products.
Is the G9EV Legacy Unit exactly the same as the Juicebar unit?
Yes, the units are manufactured by Gyre9, the same manufacturer JuiceBar used. Gyre9 is co-located with G9EV in our Southbury facility.
What is your shipping lead time?
3-4 weeks if sold with custom branding. If custom branding is not needed, 2-3 weeks
Where is the G9EV factory located?
1200 Main Street South, Southbury, CT 06488
What software networks do you currently support?
Evoke, AmpUp, RedE, Wevo, EVConnect, ChargEye
Are G9EV chargers on the EPRI qualified products list for Utility incentives?
Yes
Are G9EV chargers Made in USA and BABA compliant?
Yes
Can I collect revenue from the G9EV chargers?
Yes
What is the G9EV Customer Support phone number and email address?
Tel: 1-800-707-9112 Email: support@G9EV.com
Do you offer custom branding for the chargers?
Yes
What warranty comes with the chargers?
A 3 year Warranty is included with the cost of the charger.
A 5 year warranty is available to purchase.
Do your chargers come with built-in cable management?
Yes, a patent-pending retractor is built into every unit.
Do your chargers come with a pedestal or a wall bracket?
Yes
How easy is it to install your chargers?
Are they pre-assembled and pre-commissioned at your factory?
The installation time is typically 15 minutes, and yes they are pre-assembled and pre-commissioned before they leave the G9EV factory.
Can I buy a non-networked charger?
Yes